Browse our most asked questions to better understand how we work and how we can help.
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We design, produce, and install a wide variety of signs, including storefront channel letters and lightboxes, interior lobby signs and wall murals, window graphics, A-frame signs, pylon signs, vehicle wraps, trade show displays, and custom banners.
Yes, we specialize in this. We offer a free, no-obligation consultation where we discuss your business goals, location, and budget to recommend the most effective and compliant signage solution for your needs.
We work with a wide range of premium materials, including durable aluminum and acrylic for outdoor signs, sleek brushed metal and PVC for indoor logos, and high-quality vinyl for window graphics and vehicle wraps. During your consultation, we’ll explain the pros and cons of each and recommend the best material for your specific application and desired lifespan.
Yes, we are a full-service signage company. Our team can handle every step of the process, from initial site survey and concept design to expert fabrication and professional installation in Toronto and the GTA.
Always. No project ever moves into production without your final written approval. You will receive a detailed digital proof showing exactly how your sign will look, including colours, materials, and dimensions.
Absolutely. Customization is our specialty. We have the technology and expertise to create signs in virtually any shape or size to perfectly match your branding and physical space.
We welcome both! If you have a print-ready design, we are happy to work with it. If you need creative help, our experienced design team can collaborate with you to develop a powerful and eye-catching concept.
We have extensive experience navigating the sign permit application process with the City of Toronto and surrounding municipalities. We can manage the entire process on your behalf—from preparing the required drawings and documentation to submitting the application—to ensure your sign is fully compliant with local by-laws.
Most permanent outdoor business signs in Toronto require a permit. During our initial consultation, we will determine if a permit is necessary for your project. If so, we can guide you through the entire application process for a hassle-free experience.
Yes, we do. As part of our comprehensive service, we can safely take down, remove, and dispose of your old signage when we arrive to install your new one.
Our signs are built to last. We use materials and fabrication techniques specifically chosen to withstand the demanding Toronto climate—from hot, humid summers to cold, icy winters. The expected lifespan will vary by material, and we’ll discuss the durability of all options with you.
Yes. We use automotive-grade paints, UV-protective laminates, and inherently durable materials to ensure our outdoor signs are weatherproof and resistant to fading from sun exposure.
We proudly stand behind the quality of our work. All our signs come with a warranty covering craftsmanship and materials, and our installation work is also guaranteed. The specific terms of the warranty will be outlined in your project proposal.
Most signs require very little maintenance beyond occasional cleaning with mild soap and water to remove dirt and dust. For illuminated signs, we can provide specific upkeep guidelines and also offer maintenance services if needed.
The best way to start is by filling out the quote request form on our website or by calling us. Please provide as much detail as possible (product type, quantity, size, material). For more complex projects, feel free to give us a call to discuss your needs directly.
Turnaround time varies depending on the project's complexity and quantity. Standard print jobs like business cards or flyers are often completed within 3-5 business days after proof approval. We will provide a precise and reliable timeline with your official quote.
Yes, we understand that sometimes deadlines are tight. We offer rush and same-day services on many of our products, subject to availability and the specifics of the job. Please call us directly to discuss your urgent project, and we will do everything we can to accommodate you.
We print a comprehensive range of products for businesses of all sizes, including business cards, brochures, flyers, postcards, posters, banners, stickers and labels, presentation folders, direct mail campaigns, and much more. If you don't see what you're looking for on our site, just ask!
This depends on the product. Thanks to our digital printing capabilities, many items can be ordered in small batches with no minimum quantity. For other methods like offset printing, a minimum quantity is required to be cost-effective. We work with you to find the most efficient solution for your needs and budget.
For the best results, we strongly prefer print-ready, vector-based PDF files. We also accept native Adobe Illustrator (.AI), Photoshop (.PSD), and .EPS files. Please ensure all fonts are outlined and images are embedded. While we can accept high-resolution JPEGs or TIFFs, vector files will always produce the sharpest print.
Absolutely! Our talented in-house graphic design team is here to help. We can work with you to create a professional, effective design from scratch that aligns with your brand.
"Bleed" is an extra margin of your design (typically 1/8" or 0.125") that extends beyond the final trim lines of your page. It's essential because it ensures that after the cutting process, there are no unprinted white edges, resulting in a clean, professional edge-to-edge finish.
For high-quality, sharp printing, your images should have a resolution of at least **300 DPI (Dots Per Inch)** at their final physical size. Most images saved from websites are only 72 DPI and will appear pixelated or blurry when printed.
We offer flexible options to suit your needs. You can have your order delivered anywhere within Toronto and the GTA via our trusted local couriers, or choose to have it shipped across Canada. Of course, you can also pick it up yourself at our Toronto Partner Location in Scarborough.
Yes, local pickup is available. You can collect your order from our Toronto location during business hours. We'll notify you as soon as your order is ready.
Yes. We use automotive-grade paints, UV-protective laminates, and inherently durable materials to ensure our outdoor signs are weatherproof and resistant to fading from sun exposure.
We proudly stand behind the quality of our work. All our signs come with a warranty covering craftsmanship and materials, and our installation work is also guaranteed. The specific terms of the warranty will be outlined in your project proposal.
Shipping costs are calculated based on the size, weight, and final destination of your order. A detailed shipping estimate will be provided as a line item in your official quote.
Our creative services extend to complete brand development. We offer logo design and brand identity packages (including style guides, colour palettes, and typography), marketing collateral creation, and digital graphics for your website and social media platforms.
As involved as you wish to be! We believe the best results come from collaboration. Our process starts with a deep dive into your vision and includes key checkpoints and revision rounds to ensure your feedback is incorporated.
Our standard design proposals include two to three rounds of revisions, which is typically more than enough to perfect a design. Our main goal is to ensure you are 100% satisfied with the final result.
Yes, absolutely. This is a very common request. Our designers can professionally recreate your existing logo as a high-quality, scalable vector file that can be used for any application, from a business card to a billboard, without any loss of quality.
We believe in transparent pricing. All projects start with a detailed, itemized quote that clearly breaks down all costs, so there are no surprises.
For most new projects, we require a 50% deposit to begin the design and production process. The remaining balance is due upon project completion, prior to shipping/delivery or after installation is complete.
Yes, we offer competitive pricing and discounts for large-volume orders. We also have a trade pricing program for qualified resellers, marketing agencies, and graphic designers. Please contact us directly to learn more.
Your satisfaction is our top priority. If there is an error on our part or you are not satisfied with the quality of the finished product, please contact us immediately. We will work swiftly to resolve the issue, whether that involves a reprint, a repair, or another appropriate solution.
We proudly serve the entire Greater Toronto Area (GTA), including the City of Toronto (Downtown, Scarborough, Etobicoke, North York) and the surrounding regions of Peel (Mississauga, Brampton), York (Vaughan, Markham, Richmond Hill), and Durham (Pickering, Ajax).
Yes. For signage and installation projects, on-site visits are a crucial part of our process. We regularly conduct site surveys within the GTA to take precise measurements, assess the location, and provide the most accurate consultation and quote possible.
We are committed to supporting our local community. We are pleased to offer special pricing for registered non-profit organizations, charities, and educational institutions. Please mention your organization's status when requesting a quote.
**RGB** (Red, Green, Blue) is an additive colour model used to display images on digital screens like monitors and phones. **CMYK** (Cyan, Magenta, Yellow, Black) is a subtractive colour model used in four-colour printing. All print files must be converted to CMYK, which is why designing in CMYK from the start yields the most accurate colour results.
This can happen for two main reasons. First, screens use the RGB light-based colour model, while printing uses the CMYK ink-based model, and not all RGB colours can be perfectly replicated with ink. Second, most screens are not professionally calibrated for colour accuracy. We use professionally calibrated equipment to match colours to the CMYK values in your file as closely as possible.
For standard printing viewed up close (like brochures or business cards), the industry standard is **300 DPI** (Dots Per Inch) at full size. For large-format prints viewed from a distance (like a large banner), 150 DPI is often sufficient.
**Raster** files (e.g., .JPG, .PNG) are made of a grid of pixels. When you enlarge them, they lose quality and become blurry. **Vector** files (e.g., .AI, .EPS, .PDF) are made of mathematical paths. They can be scaled to any size—from a pen to a building-side banner—with zero loss of quality. For logos and text, vector is always superior.
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Toronto Partner Location: ProPrint Canada 565 Markham Rd, Scarborough
+1 (437) 258 9631
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